Shipping Policy
Welcome to CasinoKart! We are dedicated to delivering your orders swiftly, safely, and efficiently, both across India and globally. Please review our shipping policy to understand our shipping options, conditions, and services.
Free Shipping
We offer free standard shipping within India for eligible orders:
- A minimum order value must be met, which may vary based on promotions or product categories.
- Eligible orders will display free shipping options during checkout.
Shipping Options
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Standard Shipping:
- Domestic Delivery Time: 5-7 business days within India.
- International Delivery Time: 10-12 business days.
- Charges: Free for qualifying orders in India; applicable fees for international orders will be shown at checkout.
-
Express Shipping:
- Delivery Time: 2-3 business days.
- Charges: Additional fees apply depending on your location and order size.
- Availability of express shipping will be indicated during checkout.
Cash on Delivery (COD)
- Availability: COD is offered on select products and locations in India.
- Advance Payment: A 10% advance payment of the total cart value is required for COD orders.
- Handling Fee: A nominal handling fee may apply.
- Maximum Order Value: COD is available for orders up to ₹12,000.
Order Processing and Dispatch
- Orders are processed within 1-2 business days after confirmation.
- Once your order is dispatched, you will receive an email or SMS with your order details and a tracking link.
Delivery Delays
We strive to meet the promised delivery timelines. However, delays may occur due to:
- Weather conditions.
- Strikes or public holidays.
- Other unforeseen circumstances.
In such cases, we will promptly inform you and ensure a resolution at the earliest.
Shipping Restrictions
- Certain remote locations may have longer delivery timelines or limited serviceability.
- Oversized items may require special handling and incur additional fees, which will be communicated at checkout.
Damaged or Missing Items
In the rare event that your order arrives damaged or incomplete:
- Contact us at Business@casinokart.com or call us at +91 8588035747 within 48 hours of delivery.
- Provide your order ID and details of the issue to facilitate a quick resolution.
For more detailed Information, please follow our return & refund policy.
Contact Us
For any questions regarding our shipping policy or to get assistance with your order, please reach out to us:
- Email: Business@casinokart.com
- Phone: +91 8588035747